Terms & Conditions

Effective Date: July 2026

Welcome to Prime Science Supplements. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any portion of these Terms, please do not use our website.

These Terms cover website use, orders, payments, product information, shipping, returns, intellectual property, health information, and limitations of liability.

1. Website Use

By using this website, you agree that you:

Are at least the age of majority in your province, state, or country of residence, or have permission from a parent or legal guardian.
Will use this website only for lawful purposes.
Will not interfere with the operation, security, or functionality of the website.
Will not attempt to gain unauthorized access to our servers, accounts, or systems.
Will not upload malicious software or harmful code.
Will provide accurate information when required.

Prime Science Supplements reserves the right to refuse service or terminate access if these Terms are violated.

2. Product Information

We strive to ensure that all product descriptions, images, nutritional information, ingredients, packaging, labels, and specifications are as accurate as possible.

However:

Packaging and labels may change from time to time.
Product images are for illustrative purposes only.
Colors may vary depending on your display settings.
Product availability is subject to change without notice.
Manufacturers may update formulations, packaging, or labeling without notice.

We reserve the right to discontinue products or modify product formulations, packaging, or specifications at any time.

3. Pricing

All prices displayed on our website are shown in the applicable currency displayed during checkout unless otherwise stated.

We reserve the right to:

Change prices without prior notice.
Correct pricing errors.
Correct product information or availability errors.
Cancel orders resulting from pricing inaccuracies.

If an incorrect price is displayed after your order has been placed, we may contact you before processing the order.

4. Orders

Submitting an order does not guarantee acceptance.

Prime Science Supplements reserves the right to:

Refuse or cancel any order.
Limit purchase quantities.
Restrict sales to certain customers or geographic regions.
Cancel orders suspected of fraud, abuse, or unauthorized activity.
Cancel orders affected by pricing, inventory, product, or system errors.

If payment has already been processed for a cancelled order, an applicable refund will be issued using the original payment method.

5. Payment

We accept approved payment methods displayed during checkout.

By submitting payment information, you confirm that:

You are authorized to use the selected payment method.
All billing information provided is accurate and complete.
The payment information is current and valid.
You authorize the applicable payment provider to process the transaction.

Orders will not be processed until payment authorization has been successfully completed.

6. Shipping Policy

Shipping Carrier

We currently ship orders using USPS (United States Postal Service). The available USPS service and estimated delivery timeframe may vary depending on the destination, package size, and shipping option selected at checkout.

Order Processing Time

Orders are generally processed and prepared for shipment within 1–3 business days after the order is received and payment has been successfully confirmed.

Orders are not typically processed, shipped, or delivered on weekends or U.S. federal holidays.

Shipping Timeframes

Once an order has been shipped, USPS delivery times generally vary depending on the destination and service selected.

Estimated delivery times are provided at checkout and are estimates only, not guaranteed delivery dates.

Please note that shipping delays may occur due to weather, holidays, carrier disruptions, incorrect or incomplete shipping information, or other circumstances outside our control.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

You can use the USPS tracking number to monitor the status of your shipment.

Delivery Delays

We are not responsible for delays caused by USPS or other circumstances beyond our control.

If your package is delayed, please first check the tracking information provided by USPS. For packages that appear to be lost or significantly delayed, you may contact us and we will assist you in determining the appropriate next steps.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for delays, additional shipping costs, or packages delivered to an incorrect address due to inaccurate information provided by the customer.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

For health, safety, and quality assurance reasons, many nutritional supplements and consumable products may not be eligible for return once opened.

Eligible returns generally must be:

Unopened.
Unused.
In original packaging.
In resalable condition.

Please review our Return & Refund Policy before requesting a return or refund.

8. Damaged, Defective, or Incorrect Products

Customers should inspect their orders promptly after delivery.

If a product arrives damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible with your order information and any photographs or documentation we may request.

Claims may be subject to applicable time limits and the requirements of our Return & Refund Policy.

9. Health Disclaimer

The information provided on this website is intended for general informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease.

Our products are dietary supplements and should be used only as directed.

Always consult your physician or another qualified healthcare professional before using any dietary supplement, particularly if you:

Are pregnant or nursing.
Have a medical condition.
Take prescription or over-the-counter medications.
Have allergies or dietary restrictions.

Individual results may vary.

Statements regarding dietary supplements have not necessarily been evaluated by Health Canada, the U.S. Food and Drug Administration (FDA), or other regulatory authorities unless specifically indicated.

Nothing on this website should be considered medical advice.

10. Intellectual Property

All content on this website, including but not limited to:

Logos
Product packaging
Labels
Product photographs
Graphics
Text
Videos
Icons
Website design and layout
Branding

is owned by or licensed to Prime Science Supplements and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or commercially used without prior written permission.

11. User Conduct

You agree not to:

Use the website for unlawful purposes.
Upload viruses, malware, or harmful software.
Attempt to disrupt or interfere with website functionality.
Attempt unauthorized access to our systems.
Submit false, misleading, or fraudulent information.
Commit or attempt to commit fraud.
Circumvent website security features.
Abuse promotional offers, ordering systems, payment systems, or return procedures.
Violate applicable laws or regulations.

Prime Science Supplements reserves the right to suspend or terminate access for violations of these Terms.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, advertising platforms, and other external websites.

Prime Science Supplements is not responsible for the content, availability, security, products, services, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

13. Disclaimer

Our website, products, services, and content are provided on an “AS IS” and “AS AVAILABLE” basis to the fullest extent permitted by applicable law.

Prime Science Supplements does not guarantee that:

The website will always be available.
The website will be uninterrupted or error-free.
Product information will always be completely accurate.
Website functionality will always operate without interruption.

To the fullest extent permitted by applicable law, Prime Science Supplements disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement, except where such warranties cannot legally be excluded.

Nothing in these Terms excludes or limits consumer rights or legal protections that cannot legally be excluded or limited.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Prime Science Supplements shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from:

Use of the website.
Inability to access the website.
Product purchases.
Product availability.
Shipping or delivery delays.
Website interruptions.
Loss of profits or revenue.
Loss of business opportunities.
Loss of data.

Our total liability for any claim relating to a particular purchase shall not exceed the amount paid for the applicable order, except where a greater amount is required by applicable law.

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using the website, you acknowledge that your personal information may be processed as described in our Privacy Policy and as permitted by applicable law.

16. Changes to These Terms

Prime Science Supplements may update or modify these Terms & Conditions from time to time to reflect changes in our business, products, website, services, or applicable legal requirements.

Updated Terms become effective when posted on this page unless otherwise stated.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of British Columbia, Canada, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the applicable jurisdiction and courts located in British Columbia, to the extent permitted by applicable law.

Nothing in this section limits any rights or remedies that cannot legally be waived or restricted.

18. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable under applicable law, that provision shall be modified or limited to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Prime Science Supplements

Address:
14836 W Castille Way
Sylmar, CA 91342
United States

Phone: (818)-564-3573

Email: info@primesciencesupplements.com

Website: https://primesciencesupplements.com